Privacy Policy

Last updated: May 2026

At Comvoria, we take your privacy seriously. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or place an order with us. By using our site, you agree to the practices described below.

1. Information We Collect

When you visit or make a purchase from Comvoria, we may collect the following types of information:

• Personal identification information — your name, email address, phone number, and billing/shipping address when you place an order or create an account.
• Payment information — credit card or payment details processed securely through our payment providers. We never store your full card details on our servers.
• Device and browsing information — IP address, browser type, referring pages, and pages visited on our site, collected automatically to improve your experience.
• Communications — any messages you send us via email, contact form, or customer support.

2. How We Use Your Information

We use the information we collect to:

• Process and fulfill your orders, including shipping and delivery updates
• Communicate with you about your order status, returns, or customer service inquiries
• Send you marketing emails if you have opted in — you can unsubscribe at any time
• Improve our website, products, and customer experience
• Detect and prevent fraudulent transactions
• Comply with applicable legal obligations

3. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your data only in the following limited circumstances:

• Fulfillment and logistics partners — to process and ship your order, we share necessary details (name, address) with our logistics and fulfillment providers.
• Payment processors — your payment information is handled by trusted, PCI-compliant payment processors. We do not store sensitive card data.
• Marketing tools — if you have opted in to marketing, we may use third-party email platforms to send you updates. These providers are bound by strict data protection agreements.
• Legal requirements — we may disclose your information if required by law or to protect the rights and safety of Comvoria, our customers, or the public.

4. Cookies

Our website uses cookies — small text files stored on your device — to enhance your browsing experience. Cookies help us remember your preferences, keep items in your cart, and understand how visitors use our site.

You can control or disable cookies through your browser settings. Note that disabling cookies may affect the functionality of certain features on our site.

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, including legal, accounting, or reporting requirements. Order data is typically retained for up to 7 years in compliance with financial regulations. You may request deletion of your data at any time (see Section 7).

6. Data Security

We implement industry-standard security measures to protect your personal information, including SSL encryption on all data transmissions, secure servers, and access controls. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

7. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

• Right of access — request a copy of the personal data we hold about you
• Right to rectification — request correction of inaccurate or incomplete data
• Right to erasure — request deletion of your personal data, subject to legal obligations
• Right to object — opt out of marketing communications at any time
• Right to data portability — request your data in a portable format

To exercise any of these rights, please contact us at support@comvoria.com. We will respond within 30 days.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies before providing any personal information.

9. Children's Privacy

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us immediately so we can delete it.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we do, we will update the date at the top of this page. We encourage you to review this policy periodically. Continued use of our website after changes have been posted constitutes your acceptance of the updated policy.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please reach out to us:

• Email: support@comvoria.com
• Website: comvoria.com