Frequently Asked Questions.

Standard orders arrive in 7–14 business days internationally. All orders include a tracking number sent to your email once dispatched.

Yes — we offer free worldwide shipping on all orders. No minimum order required. We ship to 40+ countries.

Absolutely. Once your order ships, you'll receive an email with your tracking number. You can also visit our Track Order page anytime.

We offer a 30-day money-back guarantee on all products. If you're not completely satisfied, contact us within 30 days of delivery for a full refund — no questions asked.

Email us at support@comvoria.com with your order number and reason. We'll respond within 24 hours with next steps and a return label.

Once we receive your return, refunds are processed within 3–5 business days back to your original payment method.

Yes — our products are designed for everyone, from athletes to office workers. Our support team is happy to advise on the best product for your needs.

We use premium, body-safe materials including medical-grade gel, high-density foam, and durable TPE. All materials are BPA-free and tested to international safety standards.

All Comvoria products include a 12-month manufacturer's warranty against defects. Contact us and we'll replace it at no cost.

We accept Visa, Mastercard, Amex, PayPal, Apple Pay, Google Pay, and Shop Pay. All payments are processed securely via Shopify Payments.

Absolutely. Our store uses 256-bit SSL encryption. All payment processing is handled by Shopify's PCI-compliant platform. We never store your card details.