Frequently Asked Questions.

Orders are typically dispatched within 1–3 business days, and you'll receive a tracking number by email as soon as your order ships. Delivery time then depends on your destination — you can see estimated windows by region on our Track Order page.

Yes — we offer free shipping on every order, with no minimum spend. Available destinations are shown at checkout.

Absolutely. Once your order ships, you'll receive an email with your tracking number. You can also visit our Track Order page anytime.

We offer a 30-day money-back guarantee. If you're not satisfied, contact us within 30 days of delivery and we'll arrange a refund or replacement. Full details are on our Return Policy page.

Email us at support@comvoria.com with your order number and the reason for your return. We'll reply within 1 business day with simple instructions on how to proceed.

Once your return is received and approved, refunds are issued to your original payment method, typically within 3–5 business days.

Yes — everything we sell is designed to work right out of the box. No complicated assembly and no learning curve, so you can start using it the moment it arrives.

Materials vary by product and are chosen to be durable and suited to everyday use. You'll find the specific materials, dimensions, and care details listed on each product page.

If anything arrives damaged or defective, email us within 30 days with a photo of the issue and we'll send a replacement or issue a refund.

We accept all major credit and debit cards, plus Apple Pay, Google Pay, and Shop Pay. All payments are processed securely through Shopify Payments.

Yes. Our checkout uses SSL encryption, and all payment processing is handled by Shopify's PCI-compliant platform. We never see or store your full card details.